Meet the IPM: Interview with Phil Smith

Phil SmithPhil, a Fellow of the Institute of Place Management, is a senior executive and non-executive director within consumer focussed environments. He has a strong commercial and business development background across a diverse retail sector portfolio that is connected by his passion for consumer engagement and building communities on the high street. He possesses the business acumen and gravitas of an exceptional brand ambassador who, effectively and skilfully, collaborates across stakeholders. Phil started his retail career at an independent Liverpool department store, before progressing to Managing Director level at international businesses serving SMEs, and is aware of digitalization and personalization in retailing today. He gained an MBA in retail at the Institute for Retail Studies, University of Stirling and has been awarded the honorary title of Visiting Research Fellow by the University of Chester for his contribution on retail and business agendas. Phil is at the final stage of completing the Doctor of Business Administration (DBA) programme at Chester Business School. He is the retail sector specialist on the board of Cheshire West & North Wales Chamber of Commerce. Continue reading “Meet the IPM: Interview with Phil Smith”

Meet the IPM: Interview with Prof Keith Still

Keith StillProf Keith Still, a Fellow of the Institute of Place Management, is an international expert in crowd dynamics. He has over 25 years’ experience of crowd modelling and for several years he was a Special Advisor to the Saudi Authorities for Hajj projects (Jamarat Bridge development).

Prof Still is the professor of Crowd Science at Manchester Metropolitan University where he teaches a MSc in Crowd Safety and Risk Analysis. He delivers short courses around the world on all aspects of crowd dynamics. Keith developed the Legion, Paramics UAF, Myriad and 3D RTDS modelling systems which are used around the world.

Prof. Still has advised on many large scale crowded spaces such as the Royal Wedding (2011 UK), Olympics (Sydney 2000 and London 2012), New Year Events (UK and Sydney), Stadia design (UK and Europe), Westfield shopping Mall (UK 2012).

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Meet the IPM: Interview with Michael Ryall

Michael RyallMichael is well known in the property development industry as the expert in creation of success communities through practical advice of governance documents, titling and management structuring and accurate budgeting. Michael has been in the Community Management industry for over 15 years. As a Chartered Accountant, Michael ensures the accuracy of community funding , community budgets, unit entitlements and financial reporting of communities are beyond reproach. Prior to working in the Community Management industry, Michael worked in hotel management for 8 years. Michael’s key area of expertise is in the design and documentation of community management structures, place management and financial management of mixed-use developments, integrated resorts and large scale communities in the Middle East and Australia.

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Meet the IPM: Interview with Craig Grocke

Craig GrockeWith a background in urban and regional planning, tourism development, urban design and recreation planning, Craig is responsible for economic development, managing strategic projects and industry research for Regional Development Australia – Barossa. Craig has had a career in Local and State Government over the past 15 years working for the Department of Planning and Local Government and the South Australian Tourism Commission in South Australia, the Department of Conservation and Land Management in Western Australia and the Dunedin City Council in New Zealand.

Craig is also a part-time PhD candidate at the Institute for Regional Development of the University of Tasmania, researching the “Influence of Place Attachment and Social Capital on Community-led Place Strengthening Initiatives in the Barossa Region of South Australia”.

In his spare time, Craig runs a cycling group for new and rusty riders looking to train towards a personal cycle challenge event. Continue reading “Meet the IPM: Interview with Craig Grocke”

Meet the IPM: Interview with Chris Hurst

Chris HurstChris Hurst is a Fellow of the Institute of Place Management and Association of Town and City Management (ATCM) Award winner. Chris has been helping to make great places for a decade and has significant experience with operational and strategic place-management projects, having run the national Town Team and Portas Pilot support programme for ATCM and DCLG, as well roles with Birmingham City Centre Management and Retail Birmingham BID. Continue reading “Meet the IPM: Interview with Chris Hurst”

Meet the IPM: Interview with Simon Quin

SQ PoznanSimon Quin is the Institute’s Director of Place Management and is Practitioner Editor of the Journal of Place Management and Development. He was Chief Executive of the Association of Town Centre Management for six years where he oversaw a tripling of membership, making it the world’s largest organisation of its type, the introduction of Business Improvement Districts to the UK and the development of the Purple Flag awards. He has served on the Boards of the Washington-based International Downtown Association and of Town Centre Management Europe (TOCEMA). He was a founding Director of the UK’s National Skills Academy for Retail. He serves on the Project for Public Spaces (New York) Leadership Council and is a Fellow of the Royal Society of Arts. He has spoken on issues relating to place management in over twenty countries and, when not travelling, he is an active gardener and land manager.

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Meet the IPM: Interview with Dr Steve Millington

Dr. Steve Milligton
Dr. Steve Milligton

Dr Steve Millington is a Senior Lecturer in Human Geography at Manchester Metropolitan University.  He is co-editor ofSpaces of Vernacular Creativity: Rethinking the Cultural Economy and Cosmopolitan Urbanism. Steve’s research focuses on ordinary and everyday place making, drawing on empirical work concerning the habitual and routine practices of football fans, household Christmas light displays and light festivals such as Blackpool Illuminations.  This research reveals contestations regarding class, taste and aesthetics, to challenge how creativity is deployed as a mechanism for revitalising declining communities and considers alternative approaches to cultural policy.  Steve is also a director of the Institute of Place Management, working directly with town and cities to help transform communities into sustainable and liveable places.  He has recently completed an ESRC project, High Street UK2020, involving 10 local centres across the UK, and is about to start a Technology Strategy Board project involving retailers, the property industry, local authorities, and trade associations, to enable these practitioners to make individual and collective decisions designed to optimise stakeholder performance and customer experience in retail centres. Continue reading “Meet the IPM: Interview with Dr Steve Millington”

Meet the IPM: Interview with Prof Cathy Parker


Cathy Parker is Professor of Marketing and Retail Enterprise at Manchester Metropolitan University as well as Chair of the Institute of Place Management and Editor-in-Chief of the Journal of Place Management and Development. She has worked at Manchester Metropolitan since 1997 when she joined as a Senior Research Fellow. Cathy has managed over £10m of research projects – all focused upon strengthening town and city centres, in terms of their offer and governance structures and processes. Her research interests include retail, place marketing and the impact of litter upon both brand and place attitudes. Cathy is a regular keynote speaker and media commentator talking about the changing retail landscape and how town and city centres are adapting post-Internet.  Continue reading “Meet the IPM: Interview with Prof Cathy Parker”

Meet the IPM: Interview with Prof Dominic Medway

dominic medway 1

Professor Dominic Medway is an international authority on place marketing and management based with the Institute of Place Management at Manchester Metropolitan University, and Academic Editor of the Journal of Place Management and Development.

His recent research has addressed issues such as stakeholder interaction in urban place partnerships, how litter affects people’s perceptions of space, and the potential role of smell in the marketing of places. You can follow his developments on twitter @dominic_medway, and read about his latest research on the IPM website at:

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Meet the IPM: Interview with Prof Gary Warnaby

Prof Gary Warnaby
Prof Gary Warnaby

Gary Warnaby graduated in history from the University of Newcastle in 1983. After completing postgraduate studies in marketing, he spent a few years in stores management with BHS plc in a variety of locations across the UK before settling down into higher education in 1991. Since then, he has worked at the Manchester Metropolitan University Business School, the universities of Salford and Liverpool, and is currently Professor of Marketing in the School of Materials at The University of Manchester (although he is returning to MMU Business School in August 2016).

His research interests focus on retailing and the marketing of places, with a particular emphasis on the urban context. He has published on these topics in a range of journals in both the business/management and geography disciplines. His teaching focuses on strategic aspects of retailing as well as more general marketing management.

Gary Warnaby is a fellow of the Institute of Place Management. Continue reading “Meet the IPM: Interview with Prof Gary Warnaby”