The football stadium and place making: a case study of Manchester City

by Steve Millington*

This presentation analyses the relationship between football stadia and place. It provides an overview of football related research by IPM members, including Tim Edensor, Dominic Medway and Cathy Parker, work that has primarily focused on Manchester City Football Club.  This encompasses both theoretical and applied research, and draws on both quantitative and qualitative methods, combing participant observation, netnographies, focus groups and latterly “big data analysis” utilising Springboard’s footfall counts from the #BDSU project. Continue reading “The football stadium and place making: a case study of Manchester City”

The 39 steps – to understanding High Street performance – Part 2

Infographic-website_900x900by Prof Cathy Parker

In last week’s blog post I mentioned the 39 research questions of our new Innovate project. Here is some more detailed information about them:

RQ1: Are the distinct town types (comparison, specialty, convenience/community) recognisable in a bigger data set?

Preliminary research strongly indicates the existence of distinct footfall signatures. But these were originally identified in our pilot data set of 50 towns, using footfall data that ended in 2014.  Now we have more towns and data spanning 2006-2016 can we find additional evidence of the town types we originally identified? If so we will conclude the typology is robust – in other words it is generalisable to a bigger sample. Continue reading “The 39 steps – to understanding High Street performance – Part 2”

Improving the customer experience in retail: Bringing big data to small users

Infographic-website_900x900IPM is part of a new £1m consortium, co-funded by Innovate UK, the UK’s innovation agency, which will improve the customer experience on the UK High Street.

The project, led by retail intelligence specialists (Springboard), is a partnership between IPM and retail and IS researchers (Manchester Metropolitan University), big data and computing experts (Cardiff University), technology designers and usability experts (MyKnowledgeMap), retail property owners/managers (BCSC, New River Retail and National Association of British Market Authorities), retailers and pop-up (National Market Traders Federation and PinPointer), High Streets (Ayr, Ballymena, Bristol, Congleton, Holmfirth, Morley and Wrexham) and policy experts (Association of Town and City Management). Continue reading “Improving the customer experience in retail: Bringing big data to small users”

How does weather impact upon footfall?

rainby Prof Cathy Parker*

Bad weather can impact on footfall, especially in traditional open retail centres like the High Street. During traditional peaks like Easter, bad weather can reduce footfall by around 5% according to Springboard who collect footfall data in retail centres across the UK. But good weather doesn’t impact as positively on retail footfall as consumers often find other things to do when the sun shines – like visiting the seaside, parks and other attractions. Continue reading “How does weather impact upon footfall?”

What different town types are emerging in the multi-channel era?

1200px-Shoppers_on_Dundas,_near_Yonge
By Ian Muttoo – originally posted to Flickr as Alone / TogetherUploaded using F2ComButton, CC BY-SA 2.0, https://commons.wikimedia.org/w/index.php?curid=8808073

by Prof Cathy Parker*

Our ‘Bringing Big Data to Small Users‘ project is funded by Innovate UK, the UK Goverment’s innovation agency,to improve the customer experience of town centres and traditional retail areas, such as high streets and markets. The project will do this by bringing new research and insight directly to key stakeholders in locations – such as retailers and other businesses, property owners, local councils and place managers. The project is led by retail data specialists Springboard, who are the sector leaders in collecting footfall data in retail and other locations.

Continue reading “What different town types are emerging in the multi-channel era?”