Phil, a Fellow of the Institute of Place Management, is a senior executive and non-executive director within consumer focussed environments. He has a strong commercial and business development background across a diverse retail sector portfolio that is connected by his passion for consumer engagement and building communities on the high street. He possesses the business acumen and gravitas of an exceptional brand ambassador who, effectively and skilfully, collaborates across stakeholders. Phil started his retail career at an independent Liverpool department store, before progressing to Managing Director level at international businesses serving SMEs, and is aware of digitalization and personalization in retailing today. He gained an MBA in retail at the Institute for Retail Studies, University of Stirling and has been awarded the honorary title of Visiting Research Fellow by the University of Chester for his contribution on retail and business agendas. Phil is at the final stage of completing the Doctor of Business Administration (DBA) programme at Chester Business School. He is the retail sector specialist on the board of Cheshire West & North Wales Chamber of Commerce. Continue reading “Meet the IPM: Interview with Phil Smith”
by Prof Cathy Parker
On the 4th July 2016 I was invited to take part in the inaugural Oxfordshire High Streets Conference. I am saying inaugural as the delegates found the day very useful so we hope there will be another one! As a place management scholar, there is nothing better than sharing place insight and debating its relevance, in a local context. As a researcher, I get to know a lot about problems and I get to know my data intimately. But, my work tends to be read by academics and other people who also focus on the data/problem side of things. This means I don’t always connect with the people who want to put our research findings into practice. To get the opportunity to present our research on footfall signatures at the event was especially rewarding. Having the chance to hear directly from representatives of towns that feel their centre’s profile is changing from one of comparison shopping to one that is more focused on community retail and services, for example, was really useful. I got a chance to take part in the important debate about what this change means ‘on the ground’, in terms of managing the offer, attracting the right type of businesses, changing opening hours and communicating all these changes in the community. Continue reading “Working together for stronger towns”
Gary Warnaby graduated in history from the University of Newcastle in 1983. After completing postgraduate studies in marketing, he spent a few years in stores management with BHS plc in a variety of locations across the UK before settling down into higher education in 1991. Since then, he has worked at the Manchester Metropolitan University Business School, the universities of Salford and Liverpool, and is currently Professor of Marketing in the School of Materials at The University of Manchester (although he is returning to MMU Business School in August 2016).
His research interests focus on retailing and the marketing of places, with a particular emphasis on the urban context. He has published on these topics in a range of journals in both the business/management and geography disciplines. His teaching focuses on strategic aspects of retailing as well as more general marketing management.
Gary Warnaby is a fellow of the Institute of Place Management. Continue reading “Meet the IPM: Interview with Prof Gary Warnaby”
Also presenting the future of transport for Harrogate was Cllr Don Mackenzie, North Yorkshire County Council and Cllr Rebecca Burnett, Harrogate Borough Council, provided an update on the Harrogate town centre strategy & masterplan.
About 130 people gave up an hour and half of their evening to hear how retail centres across the UK are changing and how Harrogate is planning to adapt. Continue reading “Maintaining a vibrant Harrogate town centre”
Continuing on the theme of identifying research questions for our Improving the Customer Experience in Town Cenres: Bringing Big Data to Small Users project, we are wondering whether we can start to predict footfall in a particular location.
With more retail sales moving on-line and out-of-town then traditional catchment areas or numbers may need updating. In fact, in HSUK2020, Millington, Ntounis, Parker and Quin (2015) found that local resident population was a better predictor of footfall in smaller locations than catchment statistics. We like footfall as a measure as it concentrates on actual attractiveness (the number of people a retail centre actually attracts) rather than ‘potential’ attractiveness (catchment).
We will develop an improvement on existing methods of identifying catchment by providing a new method of predicting footfall (consisting, initially, of those components identified in HSUK2020, i.e., geographical location, location of nearest stronger centre, resident population, employment, tourism and vacancy rates). Continue reading “Can we provide more accurate predictors of footfall than catchment alone?”
Bad weather can impact on footfall, especially in traditional open retail centres like the High Street. During traditional peaks like Easter, bad weather can reduce footfall by around 5% according to Springboard who collect footfall data in retail centres across the UK. But good weather doesn’t impact as positively on retail footfall as consumers often find other things to do when the sun shines – like visiting the seaside, parks and other attractions. Continue reading “How does weather impact upon footfall?”
by Dr Steve Millington, Nikos Ntounis, Prof Cathy Parker and Simon Quin
Executive summary [You can download the full report from the IPM site]
Whilst omni-channel retailing and the digital high street may be two of the latest talking points in the retail property industry, our towns and city centres have always been shape by a series of technological, social and political revolutions. The purpose of this report is to examine how, after many years of mono-functionality focused upon retailing, our centres are experiencing something of a renaissance, and remerging as multi-functional ones, supporting leisure and recreation, employment, tourism, heritage, culture, housing, employment, education, health and wellbeing, as well as retail. Continue reading “Multifunctional Centres: a sustainable role for town and city centres”
Our ‘Bringing Big Data to Small Users‘ project is funded by Innovate UK, the UK Goverment’s innovation agency,to improve the customer experience of town centres and traditional retail areas, such as high streets and markets. The project will do this by bringing new research and insight directly to key stakeholders in locations – such as retailers and other businesses, property owners, local councils and place managers. The project is led by retail data specialists Springboard, who are the sector leaders in collecting footfall data in retail and other locations.
At the request of the National Association of British Market Authorities and, as part of the High Street UK2020 project, we have conducted a comprehensive review of the published evidence demonstrating, unequivocally, that markets contribute to the economic, social and political health of towns and cities. We have also conducted analyses of large footfall datasets, provided by Springboard, to show that markets add to the vitality of specific centres. Finally, we show how markets act as important catalysts for change in town and city centres. These are the 25 most important reasons why markets matter, identified in this report.
[You can download the full report from the IPM site]
This 3-day accredited educational trip to Berlin is a combination of site visits, lectures & workshops as well as meetings with local place managers (local partnerships, markets, town centre management, local initiatives, local tourism etc.).
[You can find out more about courses at the IPM by visiting the IPM website.]
The Study Tour will be hosted by Dr Ares Kalandides, Professor Cathy Parker and Simon Quin. It takes place in cooperation with New York University, Berlin (NYU Berlin).
For more information please contact Ares Kalandides: firstname.lastname@example.org