The speed of change in retail is having a real impact on places. From ghost malls to dark stores in North America and the headline-hitting town centre vacancy across much of Europe, it is easy to be persuaded that we are nearing the end of bricks and mortar retail. Those of us working in place management know this is not the case but there are plenty of recent examples of how once a story gets a hold, the prophecy becomes self-fulfilling. This is why the Institute welcomed the re-emergence of the Great British High Street Awards. Promoted by the UK Government at Ministerial level and with strong backing from principal sponsor Visa, the initiative had sufficient weight to gain media attention and make its own headlines over an extended period, culminating in an award ceremony on 15 November.
Free of charge: A one-day introduction to postgraduate study in place management and leadership -28th September, 2018
Working for a BID, as a Town Centre Manager, in some other form of place management or looking to go into this field? Do you want to further your knowledge about this complex and challenging role? Would you like to understand how place management is developing and ensure you can be most effective in your role? Why not join us for a one day introductory session that explores place reputation management, introduces the content of our post-graduate courses in Place Management and Leadership and develops your skills.
The Institute of Place Management at Manchester Metropolitan University offers a suite of postgraduate programmes to support place managers develop their strategic insight and leadership skills, to enable them to improve the places that they work in.
Over recent years, TED talks have become something of a global phenomenon; showcasing the work of the brightest brains from all over the World through their series of short, powerful presentations covering a whole host of topics. On 28th April 2018, Macclesfield, in North West England and close to IPM headquarters, hosted their own TEDx event to showcase just some of the forward-thinking ideas, research, and experiences from those with personal connections to the town. In TED’s spirit of ‘Ideas Worth Spreading’, TEDx Macclesfield connects people with a shared link to Macclesfield to spark conversations, share ideas, and help to collectively make positive changes to the town at a local level. The event was organised by Lynne Jones and Jude D’Souza with help from enthusiastic local volunteers. Jones explained the importance of holding such a renowned event in the town:
“Macclesfield (as perhaps any town) is grappling with a number of big issues – town centre regeneration, mental health service provision, local governance and democracy, supporting start-up businesses, and of course Brexit – but there are fewer public forums where real engagement can take place and ideas can be shared locally… The more of us who put something in, however small, the greater the sense connection and the stronger the community becomes. The danger is that we are living in silos more than ever, not hearing from those who hold different views…”
This event was about dismantling such silos, and creating a platform for cultivating a network of local people with a shared passion for making Macclesfield a more thriving place to live, work, and dwell. The event was a complete sell-out, with an audience of 100 local people gathering in Townley Street Chapel- a community hub in Macclesfield. Although the speakers covered a diverse range of topics, the presentations were threaded together by the common theme of how collaboration is key– something which is integral for generating any place’s vitality and viability.
Last week in The Netherlands, some 250 place management practitioners and policy makers from across Europe gathered to discuss the future of retail in medium size city centres. In a snap survey of the audience, over half said the retail sector in their town was “troublesome” whilst just 12% described it as “booming”. It is in The Netherlands, however, that some interesting responses are happening.
The event heard from Mona Keijzer, State Secretary of Economic Affairs in The Netherlands, who noted that they have a national retail strategy, the only country in the EU that does so. It also heard from Henk Brink, from the province of Drenthe on how the province is allocating one third of funding to match spending by local authorities and private sector investment to revitalise town and city centres.
Recently I gave a public lecture as part of the DARWIN SHREWSBURY Festival, celebrating Charles Darwin, the author of On the Origin of Species, in which he introduced the theory of natural selection, whereby populations evolve over the course of generations. Published in 1859, this book, considered to be a foundation of evolutionary biology, has been voted the most influential academic book in history.
So what is the connection to the town of Shrewsbury, the county town of Shropshire, in western England? Shrewsbury was Darwin’s birthplace, and he spent his formative years there. The DARWIN SHREWSBURY Festival (see http://www.originalshrewsbury.co.uk/darwin-shrewsbury-festival ) is a two and a half week programme of events celebrating the town’s link to Darwin, aimed at ‘celebrating Shrewsbury as the origin of independent thinking’. Shamelessly drawing on as many analogies from Darwin’s work as I could manage, my lecture was on ‘The Evolution of Place Branding’. Humour aside, the fact that this festival was taking place raises some very interesting questions about how places can use associations with their famous sons and daughters for the purposes of marketing and branding. Continue reading “DARWIN SHREWSBURY – Personality Association and Place Branding”→
Ireland’s town and city centres are not yet facing the same loss of sales to online retailing as those in the UK (now 17% of all sales according to the Centre for Retail Research), but they are extremely concerned about the likely impact of Brexit, still feeling the impact of out of town shopping, and seeing other social and technological change. An event in Sligo in October 2017 attracted delegates from across both the Republic and Northern Ireland to discuss the changes affecting town centres and how they can best respond.
Chaired by Bobby Kerr, the Chairman of Insomnia Coffee and a campaigner for ‘Winning Back the High Street’, the event opened by looking at the potentially eventually devastating impact of Brexit on many Irish towns despite the strength of the national economy. Catherine Curran, from the Department for Business, Enterprise and Innovation then presented the Framework for Town Centre Renewal (https://dbei.gov.ie/en/Publications/Publication-files/A-Framework-for-Town-Centre-Renewal.pdf) document that was launched in April 2017. This document was developed by an influential group of interested parties from the public and private sectors, including Dublin Town BID, who came together as the Retail Consultation Forum. Recognising the inherent strengths of town centres and their significant role in the economy, the document proposes a three-stage process for all town centres in the country.
Step One is to develop the evidence base by engaging with stakeholders and undertaking a health check. Guidance on this is provided in the report and indicators, such as footfall, diversity, competition, and vacancy, are described.
Step Two is about collaboration and bringing together a group of stakeholders. The document talks about local champions and representation and provides examples from existing Town Teams, BIDs and other partnerships in various locations.
The third step is the preparation of a plan for town centre renewal with a vision, strategy and action plan and some key performance indicators. The Framework helpfully highlights the national policy framework within which local action plans will need to operate. It also looks at potential interventions and details how these should be addressed.
Although much of what is in the Framework will be familiar to those engaged in place management in the UK, the concept has not been widely adopted yet in Ireland and the document is well presented and easy to read and will hopefully lead to much wider take-up. It will also act as an excellent reminder for those elsewhere who want to refresh their approach.
A future for Ireland’s towns?
Work on the health checks has already begun in Ireland and the results of some of the pilot initiatives were described by Tara Buckley, Director General of the Retail, Grocery, Dairy and Allied Trades Association, who was part of the Retail Consultation Forum.
The work the Institute has been doing with data from Springboard and working with other partners to understand town centres and develop new approaches to ensure their vitality and viability was a natural fit into this conference. I was able to talk about how we identified the 25 most important factors for town centre vitality (http://placemanagement.org/media/50610/Executive-Summary.pdf), to explain how retail hierarchies are now redundant and we now need to think about towns in terms of usage (http://placemanagement.org/footfall-signatures/) as this will determine the most appropriate actions to be taken in an individual centre. I also talked about approaches to town centre management in terms of Repositioning, Reinventing, Rebranding and Restructuring which we will be releasing articles on in the next month.
The conference heard from a number of Institute members and past students, including Mo Aswat from Mosaic about the international experience of BIDs, Gail McGibbon about the experience of the BID in Sligo, Julienne Elliott about the development of the Coleraine BID, and Richard Hamilton of Future Analytics on the town planning perspective of a healthy town. Other locations featured included Waterford, Ennis and Enniskillen.